FalaClinic

Pricing

Simple plans. No setup fees.

Pay monthly. Cancel anytime. All prices exclude taxes.

Solo

For single-doctor clinics

R$ 499/ month
  • Up to 400 calls / month
  • 1 calendar integration
  • Portuguese call handling
  • WhatsApp & SMS confirmations
  • Email support
Most popular

Clinic

For group & multi-doctor clinics

R$ 999/ month
  • Up to 1,500 calls / month
  • Up to 5 calendars
  • Portuguese call handling
  • Clinic system integration (iClinic, Feegow)
  • Live dashboard & reports
  • Priority WhatsApp support

Specialist

Hospitals & specialist groups

Custom
  • Unlimited calls
  • Unlimited calendars
  • Additional languages (English & more) on request
  • Custom triage scripts
  • Dedicated success manager
  • On-site onboarding
  • SLA & uptime guarantees

Frequently asked

Do I need to change my phone number?+

No. You simply forward your existing clinic line to FalaClinic — patients keep dialing the number they know.

Is patient data stored in Brazil?+

Yes. All recordings and personal data are encrypted and stored on infrastructure hosted within Brazil, in line with LGPD.

What happens if FalaClinic can't answer a question?+

It politely takes a message and immediately notifies your team via WhatsApp or email so you can call back.

Can I cancel?+

Yes — month to month, no lock-in. Export your data at any time.